Troubleshooting

If you're having a technical issue with Rune Fencer Illyia on PC, please check the Troubleshooting list below for your issue. If you can't find a solution for your problem, then please send a support email via the form below.

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There's no sound

Please make sure that you have an audio device plugged in and enabled. If you’re on Windows, right click on the speaker icon in the system tray in the bottom right corner of the screen, and select “open volume mixer”. Make sure that Rune Fencer Illyia is not muted and is within an audible volume range.

My controller doesn’t work (on Steam)

Try going into your steam controller settings for Rune Fencer Illyia and selecting “Enable Steam Input”.

If that doesn’t work, then try resetting to the default gamepad controller configuration by pressing shift + tab while in-game to open the steam overlay, then selecting the controller configuration from the top right, then choosing “browse configs”, and then finally selecting the recommended/default config.

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